For many years, our company has maintained a good cooperative relationship with an old customer from the United States. He has customized various types of high-end crane equipment from us many times, covering many well-known brands such as Mercedes-Benz, Howo, Isuzu, etc. This customer has always trusted our company’s professional capabilities and product quality in the field of crane customization.
Recently, this American customer contacted us again and planned to customize a high-end brand series crane for his customers. This demand is based on the Dongfeng Tianjin chassis, equipped with a Cummins engine with National III emission standards, 375 horsepower, equipped with a 12-speed transmission system, and can be customized according to customer needs. 14 tons or 16 tons of truck crane. This equipment will be used for personal use by one of his customers, who requires it to have efficient, powerful lifting capabilities and stable performance.
In order to ensure that this customized product can fully meet the needs of his customers and have an in-depth discussion on next year’s procurement plan, this customer flew from the United States to our Chinese factory for face-to-face discussions. We attach great importance to this visit and provide him with a full range of reception services.
During the on-site inspection of the factory, we introduced the customization process of the Dongfeng Tianjin series in detail, including chassis selection, engine performance adjustment, lifting capacity configuration and other aspects. The customer showed great interest in the combination of Dongfeng Tianjin and Cummins 375 horsepower engine, especially the 12-speed transmission system can provide better power transmission and operating flexibility. We also showed different design schemes of 14-ton and 16-ton truck cranes, which the customer highly recognized and preliminarily determined the customization needs.
Over the years, the customer has maintained close cooperation with us and customized a variety of high-end cranes during this period, covering models of different brands such as Mercedes-Benz, HOWO and Isuzu. This repurchase is not only his reaffirmation of our product quality and service, but also marks our further development in the field of high-end customization.
Through this cooperation, we have once again proved our professional level and technical advantages in the field of high-end crane customization. In the future, we look forward to continuing to provide this customer with more high-quality products, continuously expanding the areas of cooperation between the two parties, and providing tailor-made crane solutions for more customers around the world.
